Our Code of Conduct
Our People
Diversity, Equality, and Inclusion
Why it matters
For NEOM to become an ‘accelerator of human progress,’ we need to incorporate and celebrate all that humanity has to offer. This means embracing inclusivity and equality of opportunity, and ensuring that our teams are as diverse as the world in which we live.
Our commitments
As a company, we are committed to:
Creating a working environment and culture that supports, develops, and promotes equality and diversity
Upholding a zero tolerance approach to discrimination based on protected characteristics, such as race, color, religion, gender, or political beliefs
Ensuring all recruitment, training, and promotion opportunities are based solely on merit, talent, and suitability
Listening to all cases of discrimination that are reported to us, and responding to proven cases with disciplinary action
Further Information
More information available in our:
However, you can also contact your People Business Partner or another member of the People Department if you have any questions or queries on the role of managers.
Bullying, Harassment, and Sexual Harassment
Why it matters
At NEOM, we’re not only building the city of the future; we’re also building a great place to work.
Behaviors like bullying, harassment, and sexual harassment are not aligned to NEOM’s Values and violate applicable laws, regulations and NEOM policy. These behaviors damage our culture, undermine our positive working environment, and prevent all of us from achieving our potential.
Bullying, harassment, and sexual harassment can be subtle, obvious, deliberate, or unintended. At NEOM, what we care about is the impact of this behavior – not just the intent.
Bullying and harassment come in many forms, but all have the potential to cause offense or humiliation to another person. Some examples could include:
- Shouting or being aggressive toward someone
- Consistently putting someone down in meetings
- Misusing power or authority to deliberately exclude or humiliate others
Sexual harassment is any unwelcome behavior that is sexual in nature. Like bullying and harassment, it could be directed not only toward employees but also contractors, suppliers, partners, or even those applying to work with us. Sexual harassment can affect anyone and is not gender specific. Some examples could include:
- Repeated requests for romantic dates when the other person has refused
- Unwanted or inappropriate touching, gestures, or staring
- Making sexualized remarks openly about another person’s body, clothing, or appearance
Our commitments
As a company, we are committed to:
Providing a safe working environment, designed to foster your well-being, free from bullying, harassment, or sexual harassment
Listening, reviewing, and responding to all reports of alleged bullying, harassment, or sexual harassment, including taking disciplinary action where appropriate
Question & Answer
Wrong. Such conduct might very well amount to bullying and harassment. NEOM takes a zero tolerance approach to bullying and harassment of any kind. Even if you think your colleague is only joking, what’s important is how this behavior makes you feel. At NEOM, what we care about is the impact of behavior like this – not just the intent. If you feel subjected to such behavior, you should notify your manager, another senior colleague, or our Speak Up channel as soon as possible. As long as your report is made in good faith, we will protect you from any form of retaliation.
Promoting Safety
Why it matters
At NEOM, we are building a place and creating an environment where humanity can thrive. At a minimum, therefore, we want to preserve the safety of every human being who chooses to live or work with us. We recognize that ours is an industry with big ambitions and significant time pressures to achieve them. However, we also aim to ensure that all of our ambitions are achieved in the safest possible way.
Our commitments
As a company, we are committed to:
- Adhering, at a minimum, to all health and safety laws, standards, and regulations that apply to us and go beyond the basic requirements by using world-class technologies to maintain a safe environment
- Working to reduce any risks of injury or ill health resulting from our activities through the effective implementation of our occupational health and safety management system
- Fostering a culture of openness and transparency, in which those who live and work with us feel able to report health and safety issues or concerns immediately, without fear of blame or retaliation
- Making safety part of our DNA, by ensuring that it is a priority, not just for our dedicated safety teams, but for all of the business functions contributing to our goals
- Providing safety training, utilizing virtual reality, augmented reality, and simulator methods where possible, to ensure all those living and working at NEOM are equipped to uphold our safety standards
- Actively consulting with relevant stakeholders, such as workers and contractors, to understand their safety concerns and engage them in our safety programs
- Providing access to a Worker Help Line and the EnableOn mobile application for the reporting of hazards, risks, concerns (or just any other ideas about how we can improve our safety standards further)
- Measuring our safety performance continuously, so that we can be sure we are always improving
- Making safety part of the entire life cycle of our assets including the development, procurement, operation and maintenance, rehabilitation, and decommissioning phases
- Staying prepared (by continuously improving our emergency response plans)
- Responding appropriately to all accidents, near-misses, and unsafe working conditions, by investigating them thoroughly and putting in place action plans to prevent them from happening again
Further information
More information is available in our:
However, you can also contact NEOM Safety if you want a raise a concern or report anything.
Health and Well-Being
Why it matters
At NEOM, we are building a place and creating an environment where humanity can thrive. At a minimum, therefore, we want to preserve the safety of every human being who chooses to live or work with us. We recognize that ours is an industry with big ambitions and significant time pressures to achieve them. However, we also aim to ensure that all of our ambitions are achieved in the safest possible way.
Our expectations
As NEOM representatives, we expect you to:
Understand our commitments to a healthier future and a healthy workplace, and help us to identify any activities or business decisions that go against these commitments
Embody our Values and bring ‘Care’ to your ways of working – not only for the natural environment but also for yourself and other colleagues
Strive to maintain a sustainable work-life balance, especially if you are both living and working on our sites, and aim to preserve the work-life balance of your team members if you are working in a leadership position
Contact your line manager, an appropriate senior colleague, or our Speak Up channel, if you feel that any aspect of your role is impacting negatively on your physical health, mental health, or well-being