Our Code of Conduct
Our World
Human Rights
Why it matters
Put simply, human rights are the basic freedoms that allow every human being to prosper and thrive. So, at NEOM, we believe in the importance of respecting human rights, as a fundamental aspect of our mission to become an ‘accelerator of human progress.’
Our expectations
As NEOM representatives, we expect you to:
Live our Values and ensure that you treat everybody working with us with dignity, respect, and fairness in your daily working life
Understand our commitments to a healthy, safe, respectful, and inclusive working environment, and help us to address any activities or business decisions that go against them, by contacting your line manager, a member of the Compliance Department, or our Speak Up channel with any concerns that you may have
Help us to ensure our partners share our commitments, by assessing and monitoring them (as well as simply talking to them about our standards), if you are working in a related role
Question & Answer
Wrong. We are committed to providing a healthy and safe environment for all those working on our sites. This includes third-party contractors. Where migrant workers are concerned, we need to pay particular attention to their working conditions, as they could be more vulnerable than others to mistreatment. If you feel that our commitments to a healthy and safe working environment are not being upheld by our partners, you need to let us know. You can do so by contacting your line manager, a member of the Compliance Department, or our Speak Up channel. If your job involves working alongside third parties regularly, you can also help us to ensure these partners share our human rights commitments, by communicating our standards regularly and helping them to improve.
Further Information
More information available in our:
You can also contact the Compliance Department with any questions regarding our approach to human rights.
Local Communities
Why it matters
For NEOM, stakeholder relationships are the foundation of our success. It is therefore essential that both existing and emerging communities in the NEOM region are treated with respect. While paving the way to a new age, we are fully conscious of our obligations toward the region’s traditions and culture.
Our expectations
As NEOM representatives, we expect you to:
Remember that ‘Respect’ is one of our Values, and you should always act with honesty, integrity, and fairness in your interactions with the communities around us
Apply the highest standards of social responsibility, for example, by partnering and getting involved with local charitable organizations wherever possible
Understand our commitments to the communities around us, and report any behavior or business decisions that go against these commitments
Be sensitive to the needs and views of local communities in your daily working life, escalating any related concerns to an appropriate senior colleague or our Speak Up channel where necessary
Further information
More information is available in our:
You can also contact the Compliance Department with any questions regarding our approach to local communities.
Communicating with the Media and Use of Social Media
Why it matters
Media networks provide NEOM with an important opportunity to share our vision for the future with others. However, they also represent a powerful tool that needs to be used responsibly.
As an ambitious project attracting attention from across the world, it is vital that all NEOM’s communications are consistent and align with our vision, strategy, and Values.
Establishing clear processes for interacting appropriately with the media will allow us to communicate our vision in a way that provides the public with clear, accurate, and reliable information.
Our commitments
As a company, we are committed to:
Providing the public with clear, accurate, and reliable information
Establishing strong relationships with external stakeholders based on regular, clear, and open communication
Maintaining and communicating clear internal guidelines for best practice in the use of social media and clear internal policies on how NEOM content can be shared online
Our expectations
As NEOM representatives, we expect you to:
Talk to us
Talk to us. If you are unsure of how to speak about NEOM publicly, contact your manager, or an appropriate senior colleague in our Marketing and Communication Department. For social media content queries, email the Social Media team at [email protected].
Further information
More information is available in our:
Marketing and Communication Policy
Confidentiality Policy
However, you can also contact the Social Media team if you have any questions about the use of social media, or the Communication team, if you have any questions about communications with the media.